Frequently Asked Questions
Everything you need to know about your Dragonscale Supplies order.
What materials are used in your apparel and accessories?
At Dragonscale Supplies, we pride ourselves on using premium, ethically-sourced textiles, including reinforced synthetic fibers for our 'scale' textures and organic cotton for our base layers to ensure both durability and comfort.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar item you already own to compare fits, as our 'Dragon-Fit' line is tailored for a more athletic silhouette.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my Dragonscale garments?
To preserve the unique texture and finish of our gear, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid ironing directly on any metallic or scaled prints.